Phil is an excellent piano tuner. The quality about him that stands out for me is that he listens and plays the piano before anything else. He’s a musician who rescues, renovates and tunes pianos. I think that’s why he’s so good at it.
I bought a nearly new grand piano, a Samick SIG 52, in 2008 and soon bitterly regretted it. I grew to hate its over bright, harsh, uneven tone and unpredictable twangs and jangles.
Finding Phil’s website (by chance) I emailed Phil to arrange an assessment of the piano. His opinion, after looking and listening and playing, was that the piano had never been properly finished after leaving the South Korean factory. To carry out a proper finish would take two days’ work. Phil made it clear that he had never undertaken such work before on a new piano – all his experience was of older pianos.
By the end of the second day the piano was transformed. Its sound is now clean and beautiful, and the instrument is capable of lovely seamless transitions of scales from one octave to another. The action is now very responsive to touch and the piano a real pleasure to play.